General Terms & Conditions
Owz365 (referred to herein as the "Platform", "we", or "Site") is an online gaming and Sports Betting platform serving users in Bangladesh and surrounding regions. These Terms & Conditions form a legally binding agreement between owz365 and its users.
In this document, "user", "member", or "you" refers to any individual registered on owz365. Accessing owz365 or creating an account means you have fully read, understood, and agreed to these Terms.
Owz365 reserves the right to update these Terms at any time. Members will be notified of changes via email or an on-platform notice before they take effect. Continued use of the Platform following any changes will be deemed acceptance of the revised Terms.
Account Registration & Eligibility
To create an account on owz365, the following conditions must be met:
- You must be 18 years of age or older.
- You must provide accurate and truthful personal information.
- Each individual may hold only one account.
- You must have a bank or mobile banking account registered in your own name.
- Online gaming must be legally permitted in the country where you are located.
If the information provided at registration is found to be false or incomplete, owz365 reserves the right to suspend the account and forfeit the balance at any time. To keep your account secure, use a strong password and never share your login credentials with anyone.
As part of its KYC (Know Your Customer) process, owz365 may request identity verification documents at any time. Withdrawals may be placed on hold until verification is complete.
Deposit & Withdrawal Policy
The following rules apply to all financial transactions on owz365:
- Deposit: Deposits can be made via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is BDT 500.
- Withdrawal: Withdrawals must be made using the same method as the deposit. The minimum withdrawal amount is BDT 1,000.
- Processing Time: Withdrawals are typically processed within 24 hours. Verification cases may take longer.
- Your Account: Only payment methods registered in your own name may be used. Third-party accounts are strictly prohibited.
Owz365 actively works to prevent money laundering. Suspicious transactions may require additional verification, and owz365 reserves the right to place a hold on such transactions.
Bonus & Promotion Terms
All bonus offers on owz365 come with specific terms. Please read them carefully before claiming any bonus:
- Wagering Requirement: Each bonus has specific wagering requirements that must be met — typically 15–30x the bonus amount.
- Validity Period: If the wagering requirements are not met within 7–30 days of receiving the bonus, the bonus will be forfeited.
- Game Restrictions: Some games may not contribute to wagering requirements or may count at a reduced rate when played with bonus funds. This is specified in each promotion's details.
- Maximum Bet: A maximum bet limit may apply while a bonus balance is active. Exceeding this limit may result in bonus forfeiture.
- Simultaneous Bonuses: Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
Owz365 reserves the right to modify, suspend, or cancel any bonus program at any time. If bonus abuse or bonus arbitrage is detected, the account will be permanently closed. To view all bonus offers Rewards Visit the page.
Gaming Rules & Betting Terms
The following general rules apply to all games and Sports Betting on owz365:
- Once a bet is confirmed, it cannot be cancelled or changed.
- If a game is interrupted due to a technical error, owz365 reserves the right to determine the appropriate resolution based on the circumstances.
- Owz365 is not responsible for any disruptions to live betting caused by internet connectivity issues.
- If a match is cancelled in Sports Betting, the original stake is generally refunded.
- Owz365 reserves the right to make the final decision on the odds or outcome of any bet.
Separate rules may apply to jackpot games, Live Casino, and slots — details can be found on the relevant game page. For full rules on Sports Events Sports Events available on the page.
Prohibited Activities
The following activities are strictly prohibited on owz365 and will result in permanent account closure:
- Fraud & Manipulation: Using any software, bots, or hacking methods to influence game outcomes.
- Multiple Accounts: Operating multiple accounts under one person's name or from the same device.
- Identity Fraud: Opening an account using a false identity or another person's name.
- Bonus Abuse: Placing artificial bets or coordinating with others to obtain bonuses.
- Money Laundering: Using the platform for illegal financial transactions.
- Threats & Harassment: Threatening, abusing, or harassing other members or owz365 staff.
Account Closure & Suspension Policy
Owz365 reserves the right to temporarily or permanently close any account under the following circumstances:
- If evidence of a terms and conditions violation is found.
- If KYC verification is incomplete or false information is found.
- Suspicious financial transactions or fraudulent activity.
- Upon request from law enforcement authorities.
- At the user's own request (self-exclusion).
If a user wishes to close their account voluntarily, Help Center. Any valid balance can be withdrawn before the account is closed.
Limitation of Liability
Owz365 accepts no liability for the following:
- If a game or betting session is interrupted due to a lost internet connection or technical fault.
- Delayed transactions due to issues with third-party payment gateways.
- Account information theft or hacking resulting from the user's own negligence.
- Any financial losses from gaming — gaming always carries risk.
Owz365 always strives to provide a reliable service, but we cannot guarantee 100% uptime. The site may be temporarily unavailable during scheduled maintenance.
Responsible Gaming
Owz365 places responsible gaming at the forefront of everything we do. We believe gaming is for entertainment, not addiction.
Our responsible gaming tools:
- Deposit Limit: Setting daily, weekly, and monthly deposit limits.
- Session Limit: Setting time limits on continuous gaming sessions.
- Self-Exclusion: Temporarily excluding yourself from the platform for a set period.
- Reality Check: Regular reminders to track your gaming time and spending.
To learn more about responsible gaming, visit our Responsible Play Visit the page.
Terms Updates & Changes
Owz365 may modify these Terms & Conditions, in part or in full, at any time. For significant changes, members will be notified at least 7 days in advance.
Continuing to use the Platform after updated Terms come into effect will be considered acceptance of the new Terms. We recommend checking this page regularly.
Contact & Complaint Process
For any questions or complaints regarding the Terms & Conditions, please contact us:
- Email: support@owz365.app
- Live Chat: 24/7 chat support available from any page on the site.
- Help Center: Help Center Answers to common questions on the
An initial response will be provided within 72 hours of submitting a complaint. Complex issues may take up to 7 business days to resolve.